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    Orders & Deliveries

    Online Account

    To be able to see stock availability, prices and-or to place an order, please create an online account. Once you’ve done that, and we have approved your account, you will be good to go.

    Pack out time frames

    If you decide to place an order, we normally pack out same or next day. We aim to have orders placed before 12PM AEST, send out the same day.

    Minimum Orders

    We have no minimum order; you can order as little or as many as you would like.

    Postal Charges

    Postal charges are calculated automatically and linked with Australia Post. Depending on the weight and size of your order, the postal charges will be calculated. Before you decide to finalize an order, you will see the postal charges.

    Track your orders

    Once we’ve send your order, (we normally use Australia Post), you will receive an email with a tracking ID so you can track your parcel.

    You will be able to track your parcel here with the tracking ID we will send you as soon as it's on the way.

    Delivery Estimate

    All orders are sent from Brisbane. Normally express postage is overnight, only WA is 1-2 working days. Please note, no deliveries are done on the weekend. Standard postage takes normally 5-6 working days.

    To get an accurate estimate, please use the “Postage Delivery Times Calculator” here and enter postcode 4106 in the “from” field.

    Delivery Instructions

    We normally don’t Safe Drop and request that, if unable to deliver to addressee, for the parcel(s) to be send to the nearest Australia Post outlet, unless requested otherwise.

    Delays

    Australia Post is normally very reliable, but sometimes, delays do happen. In that case please check you tracking ID here to see the latest updates.

    Please note, once we have delivered to Australia Post, it’s out of our hands and its Australia Post in charge of the deliveries. We cannot be held responsible for any delays.

    Especially leading up to the big days, for example, Valentine, Mother’s Day & Christmas, we do recommend you to place your orders early.

    Pickup

    We don’t do pickup, it’s delivery only.